FAQ

All your Questions answered in one place

Some of your Questions:

Q. How much notice do I need to give for a euthanasia (‘putting to sleep’) visit?

A large proportion of our call-outs are booked the same day. We often make visits at very short notice (an hour or less) for pets that are deteriorating quickly and we always strive to prioritise the most urgent cases. Bu.t sometimes we do have days were we are overwhelmed with emergencies so always contact us as soon as possible to minimise the stress of a rushed visit (or worse the disappointment of having to make an unplanned car journey to your nearest surgery) we advise that registered and potential clients provide us with regular updates on the condition of their pet so we can plan as much as is practical.

Q. What about cremation arrangements for deceased pets?

We can always transport your pet for cremation after the visit. Or we can liaise with a crematorium to arrange collection by them. Alternatively you may arrange cremation yourself by dealing with a crematorium directly. Or opt for home burial. Ask your Dignipets vet for options. For clients who have been referred to us by their local vet, we are able to transport your pet to their clinic during opening hours if preferred.

Q. What if my pet needs treatment that can’t be carried out in my home?

For elderly or disabled pet owners (or pets with special access issues – mobility or behavioural), we will make arrangements to your registered veterinary clinic for further tests, surgery or hospitalisation. If you are unable to arrange transport for your pet we can work with a local pet taxi or transport. We will advise you over the telephone if we believe that a home visit isn’t suitable for your pet’s condition. For example if your pet is very poorly and there is concern that arranging a home visit would delay urgent hospital treatment. In these cases it is best to prioritise the immediate transport of the pet to your local practice.

Q. Do Dignipets except donations of unused medications or food?

Yes. There are 3 charities that Dignipets supports through sending unused food or medication.

HART (Himalayan Animal Rescue Trust)
SOS for Dubrovnik Cats
WeCare

Q. What is Hospice care?

Hospice care seeks to improve the quality of life/wellbeing for pets with a life limiting or terminal illness helping pets live as fully as they can for the precious time they have left.

Q. What is end of life care?

End of life care involves treatment and support for pets nearing the end of their life - it is part of palliative care.

Q. What is palliative care?

Palliative care improves the quality of life for pets and owners through the prevention and relief of suffering by means of identification, assessment and treatment of pain and suffering and neither intends to hasten neither postpone the end of life.

Q. What is a quality of life assessment?

​​Quality​ ​of​ ​life​ ​refers​ ​to​ ​the​ ​total​ ​well-being​ ​of​ ​an​ ​individual animal,​ ​taking​ ​into​ ​account​ ​the​ ​physical,​ ​social,​ ​and​ ​emotional​ ​components​ ​of​ ​the animal’s​ ​life. ​The​ ​assessment​ ​an​ ​animal​ ​hospice​ ​provider​ ​or​ ​caregiver makes​ is all ​about​ ​how​ ​well​ ​or​ ​poorly​ ​an​ ​animal​ ​is​ ​doing,​ ​considering​ ​the​ ​totality​ ​of​ ​an animal’s​ ​feelings,​ ​experiences,​ ​and​ ​preferences,​ ​as​ ​demonstrated​ ​by​ ​the​ ​animal.​ ​In​ ​the context​ ​of​ ​animal​ ​hospice​ ​care,​ ​these​ ​assessments​ ​indicate​ ​the​ ​current​ ​or​ ​ongoing comfort​ ​levels​ ​in​ ​relation​ ​to​ ​the​ ​diagnosed​ ​health​ ​problems​ ​and​ ​severity​ ​of​ ​symptoms and​ ​suffering.

 

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